Hotel Derby Sevilla FAQ
Questions about our Hotel in Sevilla
This section is to help you get the answers to any common questions about your stay at Hotel Derby Sevilla, without impersonal forms. Here we share straightforward information on how to check in, our opening hours, whether children are welcome, and how the parking works.
It’s a space designed to make sure you feel comfortable and well-informed, without complications. We want you to arrive knowing that we’re with you every step of the way, with the peace of mind of getting clear and immediate answers.
You can check in after 14:00. You must check out before 12:00.
Yes, we offer late check-out on request and subject to availability at an additional cost.
The cancellation conditions depend on the rate you booked. We have flexible rates with free cancellation up to a specific time before you are due to arrive. We recommend consulting the specific booking conditions or contact us directly.
You’ll need a valid ID or passport and the bank card you used to make the booking or the card you will use to guarantee your stay.
Of course. We have a free luggage storage service so that you can enjoy Seville at your own pace right up to the very last minute.
We’re located in the Plaza Del Duque de la Victoria, in the heart of Seville. An exceptional location a stone’s throw away from the Cathedral, the Giralda and the Santa Cruz Neighbourhood.
Yes, we have free parking for our guests. Please contact us for to enquire about our rates.
You can take a taxi (set fare approximately €25-€30) or the special airport bus (Line EA) which stops at the Plaza de Armas bus station, a stone’s throw from the hotel. The bus journey takes 35-40 minutes.
The quickest way is by taxi (10-15 minutes). You can also take public transport. The city bus line 32 will drop you off just a minute’s walk from the hotel.
Yes, there is free high-speed Wi-Fi everywhere in the hotel, including in the rooms that’s completely free of charge for our guests.
Absolutely. Our location is one of our strengths. The Cathedral and the Giralda are only 5-10 minutes away, while the Real Alcazar is 10-12 minutes away.
We have rooms with a double bed or two single beds. You can state your preference when booking and we will do our best to provide one depending on availability.
Yes, all rooms have a free safe to store valuable belongings in.
Yes, we have double rooms with an extra bed or sofa bed, perfect for families or groups of three people.
It depends on the rate you pay. We have rates with and without breakfast included to adapt to your needs.
Yes, we offer an outsourced laundry and dry cleaning service at an additional cost. You’ll find the information and the corresponding bags in your room.
Yes, we can provide an iron and ironing board in your room upon request.
Yes, we’ve got a "Business Corner" with a computer that all guests can use.
Yes, we have free cots for our small guests. We recommend requesting one when booking to make sure there is one available when you arrive.
Yes. We have a selection of gluten-free products (bread, pastries, etc.). Please inform us of any allergies or intolerances when booking or when you’re at the buffet so our staff can provide you with the best options.
Yes, the hotel area is one Seville’s most central and safest, with a lot of hustle and bustle and traffic until late at night. Just like in any large city, we always recommend taking the usual precautions.
Yes, you can request our wake-up service at reception. We’ll call you at the stated time to make sure you don’t sleep in.
Yes, you can send packages in your name to the hotel’s address. We’ll keep them for you until you arrive.
Yes, our reception and customer service staff are fluent in English and other languages so they can assist our international guests.
Children’s policies vary. Broadly speaking, there is no additional cost for babies sleeping in cots. A specific fee shall be charged for children requiring an extra bed. Check the terms and conditions when making your booking.